IT Support for Small & Medium Business

At Gamut we specialise in providing IT support to SME organisations that do not have dedicated IT Management or tech support staff.

We represent businesses and not-for-profits across a wide range of industries in Australia and New Zealand.

We can assist on a one-off basis or provide regular ongoing support and management of your IT infrastructure.

We can assist with all of your IT needs including

  • computer installation & configuration
  • server administration
  • network administration
  • IT security
  • equipment relocation
  • application support
  • setting-up and customising cloud applications including G-Suite (Google Apps), Office365, Zoho and more

Many clients see us as their Virtual IT Department, enjoying complete and proactive management of their ITC needs for a fraction of the cost that would be involved in hiring permanent IT staff.

Email us today at This email address is being protected from spambots. You need JavaScript enabled to view it. or call John Burgess on (03) 9040 2030 for an obligation-free chat. You might be surprised how simple & easy it is to get the most from your technology.


Virtual IT Department

Enjoy complete and proactive management of your ITC needs for a fraction of the cost of permanent IT staff.

Our Virtual IT Managers have decades of experience in IT management & Support and invest heavily in keeping abreast of the latest technology.

For a low monthly fee you can access priority support & guaranteed response times for all your IT needs.

 

Inclusions

  • A dedicated Virtual IT Manager who takes time to learn your business and develop an effective working relationship with your personnel
  • Regular scheduled on-site visits where we can perform routine housekeeping tasks, take care of ad-hoc problems, answer questions, and provide advice about maximising the return on your IT investment
  • 24x7 remote monitoring of your servers and network to ensure that they are patched with the latest operating system & security updates
  • remote telephone help-desk service during extended business hours
  • discounted rates for additional services that are outside the scope of our regular visits.

The monthly fee for our Virtual IT Department service is based on the number of end-users and the frequency of regular visits that you require. To receive a personalised no-obligation quotation email This email address is being protected from spambots. You need JavaScript enabled to view it. or phone John Burgess on (03) 9040 2030

Premium Zoho Support

Gamut provides local premium support by phone and email for existing Zoho users in Australia & New Zealand.

Our premium support services include:

  • end-user help & training during extended business hours
  • customisation of new modules
  • integrations to new web services
  • integrating Zoho with your website, shopping cart or social media
  • custom application development using Zoho Creator
Premium support is charged on a times & materials basis, and significant discounts are available using pre-paid support plans.